Shipping policy

How fast is shipping and fulfilment?

Our goal is always to ship your order to you as soon as possible. You can expect to receive a notification that your order has been packed within 3 – 5 business days.

You will receive an email that contains tracking information once your items have been shipped. Please allow 2 – 3 business days for processing. Once shipped, most domestic orders take anywhere from 3 -15 days to arrive depending on the efficiency of your local postal service.

In some cases, if back orders do occur, this can delay the process.

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

How do I check the status of an order?

Once your order is packed and shipped, you will receive a notification with your tracking information.

Damages

Savvy Industry Clothing is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Missing or Stolen Shipments

If you didn’t receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible at info@savvyindustryclothing.com.au

Incorrect Shipping Addresses and Refused Delivery

We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be cancelled and refunded.

Savvy Industry Clothing will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

Shipping Rates?

Shipping rate charges will be calculated at a flat rate of $19.95. This will be displayed at checkout, shipping may not be included in sale promotions.