Frequently Asked Questions
Frequently Asked Questions
Our FAQ page covers sizing, shipping, fabric care, returns, and more. You might find what you need before we even reply.
Fabric & Care
Fabric & Care
How does the bleach resistance actually work?
Meet SavvyCore — our signature performance fabric, designed for salon life.
- ✨ Bleach Resistant
- ✨ Colour Resistant
- ✨ No Ironing Required
- ✨ Lightweight Comfort
Will the bleach resistance fade over time?
The bleach-resistant treatment is built to last through regular wear and washing. Following our care instructions will help it perform at its best for as long as possible.
How do I care for my Savvy pieces?
To keep your pieces looking their best, wash cold and avoid high heat when drying. Always check the care label on each garment for specific instructions.
Can I machine wash my Savvy pieces?
Yes! Our pieces are machine washable on a cold, gentle cycle.
Sizing & Fit
Sizing & Fit
How does the Just Queenin Dress fit?
The Just Queenin Dress runs large, so we recommend sizing down for the best fit.
Do you offer extended sizing?
Yes! Our sizing ranges from 6 to 22. Check out our Size Guide for detailed measurements.
Shipping & Delivery
Shipping & Delivery
How long does delivery take?
Australian orders typically arrive within 3–7 business days, and New Zealand orders within 7–14 business days.
Do you offer free shipping?
Yes! Orders over $150 qualify for free shipping. Otherwise, express shipping within Australia is $19.95, and shipping to New Zealand is $30.00.
Do you ship internationally?
We currently ship within Australia and New Zealand.
How do I track my order?
Once your order has shipped, you'll receive a confirmation email with a tracking number and link.
Order & Returns
Order & Returns
What is the return policy?
We accept returns and exchanges within 30 days of purchase. Items must be unworn, unwashed, and in their original condition with all tags attached. Sale items are eligible for exchange only, not a refund.
How do I start a return?
To start a return, please contact us with your order number and we'll guide you through the process.
Can I exchange for a different size?
Yes, exchanges are available within 30 days of purchase, as long as the item is unworn and has its original tags attached.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Afterpay.
Can I change or cancel my order after placing it?
If you need to change or cancel your order, please contact us as soon as possible. We process orders quickly, so we can't guarantee changes once an order has been placed.

